Account settings

Managing Your Account Settings

Your account settings let you update your personal details — including your name, email address, and password — so your profile stays accurate and your account remains secure. This applies to all CaterCloud users regardless of role.

Getting There

Navigate to Settings → Account to open your account settings page. The form loads with your current details pre-filled and ready to edit.

Changing Your Name

• Locate the name field(s) on the account settings page.
• Clear the existing text and type your updated name.
• Scroll down and click Save (or the equivalent save button) to apply the change.

Your updated name will reflect across CaterCloud wherever your profile is displayed.

Changing Your Email Address

• Find the email field on the page.
• Delete your current email and enter the new address you want to use.
• Save your changes using the save button at the bottom of the form.

> Note: Make sure the new email address is one you have access to, as it will be used for login and any CaterCloud notifications going forward.

Changing Your Password

• Locate the password field on the account settings page.
• Enter your new password. If a confirmation field is present, re-enter it to match.
• Click Save to update your password immediately.

Choose a strong, unique password — at least 12 characters mixing letters, numbers, and symbols is recommended.

If the Page Fails to Load

Occasionally the account settings page may not load correctly. If you see a "Failed to load this view" message, click the Retry button to reload the page and try again.

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💡 Tip: If you manage staff access or need to update billing details, check the other sections available under Settings for those options.