Calendar settings

Calendar Settings

CaterCloud's calendar settings let you control what appears in your calendar feeds and how your bookings stay in sync with external calendar apps. This section is relevant to all roles, though some options vary depending on your permissions.

To get started, go to Settings → Calendar.

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Connect Your Calendar (Google or Outlook)

For automatic, two-way-friendly sync, connect directly to Google Calendar or Outlook.

• Click Connect Google Calendar to link your Google account. CaterCloud will create a named calendar per location and keep events in sync automatically — no URL copying needed.
• Click Connect Outlook to link your Microsoft 365 or Outlook.com account. The same per-location calendar structure applies.
• Once connected, a Connected badge appears alongside the account email. Events update within minutes of any changes in CaterCloud.
• To remove the link, click Disconnect next to the connected account.

> Note: If you see a warning that your calendars are still being created, wait up to an hour for the next sync to complete before disconnecting and reconnecting.

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Apple Calendar (Feed Subscription)

Apple Calendar doesn't support a live-sync API, so you'll subscribe using a feed URL instead.

• Copy the webcal:// URL and use Add to Apple Calendar to open Apple's subscribe dialog with the URL pre-filled.
• For Google Calendar or Outlook, use the https:// URL or click Add to Google Calendar / Add to Outlook to subscribe directly.

Separate feed URLs are available for different calendars (all events, per operation, enquiry calls, and staff shifts), so you can subscribe to only what you need.

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Feed Preferences

Under the Include in feed section, toggle which pipeline stages appear in your calendar:

• Potential jobs (new leads)
• Quoted
• Booked (deposit paid)
• Confirmed
• Completed
• Incoming customer calls and staff availability

Changes save automatically — no Save button required. A status indicator confirms when your preferences have been saved.

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> Tip: Staff members can subscribe to the "My shifts" feed to keep their personal calendar up to date without seeing sensitive booking details.