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Delivery zones

Updated 21 July 2026

Delivery Zones

Delivery zones let you define which postcodes you service and automatically apply the right delivery fee when building a quote. This is useful for any catering business that charges differently based on how far the event is from your base.

Getting There

Navigate to Settings → Delivery Zones. You'll see a table listing all your current zones, or an empty state if none have been created yet.

Adding a Zone

  1. Click Add zone in the top-right corner of the card.
  2. Fill in the three fields that appear in the inline form:
  • Zone name — a short, recognisable label (e.g. *Sydney CBD* or *Inner West*).
  • Postcodes (comma-separated) — enter every postcode that belongs to this zone, separated by commas (e.g. 2000, 2010, 2011). Your business base postcode is shown below this field as a reference.
  • Delivery fee ($) — the flat fee to charge for deliveries into this zone (e.g. 15.00). Enter 0 if delivery is free.
  1. Click Save zone to confirm, or Cancel to discard.

You can also press Enter from the Zone name or Delivery fee field to save quickly.

Editing a Zone

Click the pencil icon on any row to load that zone back into the form. Make your changes and click Save zone.

> Only one zone can be open for editing at a time — the Add zone button and other row actions are disabled while a form is open.

Deleting a Zone

Click the delete icon on any row. A confirmation dialog will appear before anything is removed.

How Fees Work

Once a zone is saved, CaterCloud matches the delivery postcode on a quote against your zones and applies the corresponding fee automatically. Zones shown as (inactive) are dimmed in the list and will not be applied.

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Tip: Make sure your postcodes don't overlap between zones — if a postcode could match more than one zone, review your zone names and boundaries to keep things tidy.

Still stuck? Open the chat assistant (bottom-right) for help with your specific setup.