Security settings

Security Settings

Keep your CaterCloud account and client data safe by managing your password, API keys, and login security options — all from one place. This article is for account owners and admins who need to review or update their security configuration.

Getting There

Navigate to Settings → Security in your CaterCloud account. The page loads with a short animation while your current settings are fetched; if something goes wrong, click Retry to reload the view.

What You Can Do Here

Change Your Password

• Locate the password field(s) in the Security settings panel.
• Enter your current password, then type and confirm your new one.
• Choose a strong password — at least 12 characters mixing letters, numbers, and symbols is recommended.
• Save your changes using the button at the bottom of the form.

Manage API Keys

• API keys let third-party tools (scheduling apps, accounting software, custom integrations) connect to your CaterCloud data.
• From the Security page you can view existing keys and generate new ones.
• Revoke any key you no longer use — this immediately blocks access for that integration.
• Treat API keys like passwords: never share them in emails or unsecured documents.

Login Security Options

• Review available login security controls directly on the Security settings page.
• If you suspect your account has been compromised, change your password and revoke all active API keys straight away.

Saving Changes

• Always confirm your updates with the Save or equivalent action button at the bottom of the page.
• Changes take effect immediately — you won't need to log out and back in for most updates.

If the Page Fails to Load

Occasionally the Security page may display a "Failed to load this view." message. Click Retry to attempt reloading. If the problem persists, try a hard refresh or contact CaterCloud support.

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Tip: After rotating an API key, update any connected integrations right away to avoid booking or invoice sync interruptions — check Settings → Integrations to see what's currently linked.