Sequence run history

Sequence Run History

The All runs page gives you a live view of every automated email sequence your account has fired — across every contact and every sequence. It's the fastest way to confirm a message went out, spot delivery failures, or check whether a run is still in progress.

Getting There

Navigate to Sequences → All runs (the back-link at the top of any sequence also takes you to ← Sequences, from where you can access runs).

Reading the Runs Table

Each row represents one contact's journey through a sequence and shows:

• Sequence — the name of the sequence that triggered the run; click it to open the sequence
• Contact — the recipient's name and email address
• Status — a colour-coded badge showing where the run currently stands
• Started — how long ago the run began
• Completed — when the run finished, or — if it hasn't yet
• Last error — if something went wrong, a brief error message appears here in red

Filtering Runs

Use the filter pills at the top of the page to narrow the list by status:

• All — every run in your account
• Running — currently in progress
• Completed — finished successfully
• Failed — stopped due to an error
• Cancelled — manually stopped or voided

To filter by a specific sequence, use the Any sequence dropdown and click Filter.

Understanding Statuses

| Status | What it means |

|---|---|

| Running | The sequence is active and steps are pending |

| Completed | All steps finished without issue |

| Failed | A step encountered an error — check Last error |

| Cancelled | The run was stopped before completing |

Investigating a Run

Click View on any row to open the individual run detail, where you can see exactly which steps were sent and when.

> Tip: If you see repeated failures on the same sequence, check that the contact has a valid email address — the Last error column usually points to the cause.