Webhooks

Setting Up Outbound Webhooks

Outbound webhooks let CaterCloud push real-time notifications to external tools — such as Slack, Zapier, or your own systems — whenever key events happen in your account. This is useful for any operator who wants to keep other platforms in sync without manually exporting data.

Getting There

Navigate to Settings → Webhooks.

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Creating a Webhook

1. In the Name field, enter a label to identify this webhook (e.g. Slack #updates).
2. In the Destination URL field, paste the endpoint where CaterCloud should send the data (e.g. https://hooks.slack.com/services/T0/B0/…).
3. Under Events to subscribe to, click each event you want to trigger a delivery. Selected events are highlighted. You must choose at least one.
4. Click Create webhook.

Save Your Signing Secret

After creation, CaterCloud displays a signing secret once. You must copy it immediately — use the Copy button to add it to your clipboard.

> If you lose the secret, you'll need to rotate it or delete the webhook and create a new one. CaterCloud cannot retrieve it after you leave this screen.

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Managing Existing Webhooks

Your webhooks are listed in a table showing:

• Name and creation date
• URL (the destination endpoint)
• Events subscribed (up to three shown; extras are counted)
• Last delivery date
• Status and any recent errors

From the Actions column you can:

• Enable / disable a webhook without deleting it
• Rotate the signing secret — a new secret is shown once; copy it immediately using the same flow as creation
• Delete a webhook — you'll be asked to confirm; this cannot be undone

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Tips for Validation

When a webhook has a delivery error, the table flags it so you can investigate. If your receiving endpoint stops accepting requests, disable the webhook while you fix the issue, then re-enable it.

> Tip: If you're connecting to Zapier or Make, use the webhook URL they provide as your Destination URL and store the signing secret in their authentication settings.